Cleveland Clinic Portland Place Outpatient Centre

Cleveland Clinic Portland Place Outpatient Centre 2022-02-24 Person 5 5 0

Cleveland Clinic Portland Place Outpatient Centre 2022-02-24 Person 4 5 0

Some confusion over which floor my consultant was based and not clear who to book next appointment with on the desk

Cleveland Clinic Portland Place Outpatient Centre 2022-02-24 Person 2 5 0

Cleveland Clinic Portland Place Outpatient Centre 2022-02-24 Person 5 5 0

Service is amazing the staff are soo friendly I have been to many private hospitals but never to one so so friendly and would do anything for you

Cleveland Clinic Portland Place Outpatient Centre 2022-02-23 Person 3 5 0

It is an efficient and well run service. Thank you. However, as the carer to an autistic learning disabled adult, I believe there could be more appropriate communication and support. There seemed to be a lot of staff but not providing help. And this survey starts with a drop down menu which reflects your internal administration, not the patient perspective. I have ticked what I think it is but the Dr is not listed at the end.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-23 Person 5 5 0

Very happy with everything.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-23 Person 4 5 0

The team overall work very well. It is a smooth set up and the surgeon was very good.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-21 Person 5 5 0

very kind and professional staff, clinic very clean and comfy, doctor very professional, listened me very carefully

Cleveland Clinic Portland Place Outpatient Centre 2022-02-20 Person 3 5 0

I have only had a blood sample taken and made an appointment to see my consultant so far. The blood samples were taken efficiently and to a satisfactory standard. However the process of making an appointment and arranging for the blood test appeared to be disorganised, inefficient and quite stressful. It required a number of emails and phone calls. My experience compared poorly with the same process in other private health providers. It appears that there is a training requirement for individuals in the contact team - making this appointment was not a good introduction to the clinic.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-20 Person 2 5 0